Someone looking after your site, every month

Updates, security patches, backups, and small changes handled on a monthly plan, so your website stays fast and secure without you thinking about it.

99.9%

Uptime guaranteed

24/7

Automated backups

< 24h

Content edit SLA

System Protected A
Security patches 98%
Backup health 100%
Uptime checks 99.9%
Form tests Monthly

The Reality of Digital Assets

What happens to unmaintained websites

“A website isn’t a finished object. It sits on software that keeps changing around it.”

Ecosystem Shifting

Software keeps changing around your site

Plugins release updates, some of which patch security holes. WordPress and other platforms release new versions. PHP gets deprecated. SSL certificates expire. Contact forms stop delivering when an email configuration changes somewhere upstream.

Prevents silent degradation

Cumulative Risk

The problem builds quietly over time

None of this is dramatic on any given day. The problem is cumulative. A site left alone for a year is running outdated software with known vulnerabilities, and the person who notices first is usually not you, it's a visitor seeing a browser security warning, or a search engine flagging the site.

Prevents silent degradation

Silent Lead Loss

Silent failures destroy customer trust

The second problem is quieter. A contact form that silently stops working can go unnoticed for months. There's no error message and no bounce, enquiries simply stop arriving, and by the time anyone investigates, you've lost a season of leads.

Prevents silent degradation

!

Prevention is significantly cheaper than emergency repair

Fixing a hacked server, restoring lost database tables, or recovering months of missed customer leads costs vastly more than proactive monthly care.

Proactive Care Scope

What we handle

We take full operational responsibility for your site's health. From invisible back-end updates to monthly form testing, every layer of your website is actively monitored and maintained.

8 Core Pillars

Covered in every plan

Scroll & Auto

Click card for 10s reading mode

01 / 08 Zero-Downtime Rollbacks

Software updates

Platform, plugin, and dependency updates applied and tested. If an update breaks something, we roll it back and find another route rather than leaving you with a broken site.

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02 / 08 24/7 Threat Protection

Security monitoring

Vulnerability scanning, malware checks, and security patches applied promptly rather than on a schedule.

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03 / 08 Restores Pre-Tested

Automated backups

Regular backups stored off-site, with restores actually tested. A backup nobody has ever restored isn't a backup.

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04 / 08 Instant Outage Alerts

Uptime monitoring

We're alerted if your site goes down, usually before you notice.

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05 / 08 Monthly Submission Verification

Form testing

Contact and enquiry forms tested monthly to confirm submissions are still arriving. This is the check most maintenance plans skip and it's the one that costs the most when missed.

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06 / 08 <24h Turnaround SLA

Content changes

Text edits, image swaps, adding a team member, updating opening hours. Send a message and it's done.

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07 / 08 Web Vitals Optimization

Performance monitoring

Load speed checked regularly, with fixes when it degrades.

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08 / 08 Transparent Audit Logs

Monthly report

What was updated, what was checked, and anything that needs your attention.

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Why Maintenance Matters

The difference active care makes

Unmaintained websites are vulnerable to security breaches and slow load times. See how proactive care protects your revenue.

Without

Plugin & Theme Updates

Infrequent updates leading to broken layouts, security exploits, or crashes.

With care

Plugin & Theme Updates

Proactive weekly updates pre-tested in staging before production release.

Without

Data Safety & Backups

No backups or host-only backups that fail when the server crashes.

With care

Data Safety & Backups

Daily automated encrypted cloud backups stored offsite with 1-click restore.

Without

Emergency Response

Scrambling to find an expensive freelancer when your site goes down.

With care

Emergency Response

Dedicated team with guaranteed SLA response times under 2 hours.

Without

Website Speed & Vitals

Gradual slowdown due to database bloat and unoptimized uploads.

With care

Website Speed & Vitals

Ongoing speed optimization, database cleanup, and asset minification.

Without

Small Content Updates

Waiting weeks or paying high hourly rates for simple text changes.

With care

Small Content Updates

Fast turnaround (<24h) for text, photo, banner, and layout tweaks.

Plans

Flexible plans. Built around your website.

Final pricing depends on site size and complexity. No long-term contract — monthly billing, cancel whenever.

Most requested

Plan 01

Essential

Core upkeep for brochure and marketing sites.

Monthly

Quote after review

  • Updates & security patches
  • Backups & uptime monitoring
  • Monthly form testing
  • Monthly health report
  • Up to 1 hour content changes
Start with Essential

Plan 02

Standard

More hours and priority when the site is busier.

Monthly

Quote after review

  • Everything in Essential
  • Performance monitoring
  • Priority support
  • Up to 3 hours content changes
Choose Standard

Plan 03

Extended

Faster response plus light development included.

Monthly

Quote after review

  • Everything in Standard
  • Faster response times
  • More content change hours
  • Small development work included
Choose Extended

Plan 04

Custom

Scoped to size, stack, and how often you ship.

Priced for

Your site

  • Scoped to site size & complexity
  • E-commerce friendly
  • Monthly billing
  • Cancel anytime
  • No long-term contract
Talk about Custom

Takeover

Sites we didn't build

We maintain sites built by other developers, with one condition: we audit it first.

The audit is free and takes a couple of days. We check how it was built, what condition the code is in, what’s outdated, and whether there are existing security issues. You get a written summary either way.

Sometimes the audit reveals the site is in good shape and maintenance is straightforward. Sometimes it reveals problems that need fixing before ongoing maintenance makes sense, and we’ll quote that separately. Occasionally the honest answer is that the site is built badly enough that rebuilding costs less over two years than maintaining it — and we’ll tell you that even though it’s not what you want to hear.

Scope

What isn't included

Being clear about this upfront, because vague maintenance plans lead to arguments later.

Plans cover maintenance and small changes. They don’t cover:

  • New pages or significant new sections
  • Redesigns or layout changes
  • New functionality or features
  • Content writing
  • SEO campaigns or marketing work

Any of these we’re happy to do — quoted separately as project work. The distinction is roughly: keeping what exists working versus building something new.

Fit

Who this is for

Businesses without someone in-house handling their website. If nobody at your company knows when your last backup ran or which plugins are outdated, that's the gap this fills. Particularly worth it for e-commerce stores, where downtime directly costs revenue, and for sites where enquiries are the main lead source.
No in-house tech person
E-commerce stores
Enquiry-led businesses
Outdated plugins & backups

When you might not need it

If you have a technical person in-house already handling updates and backups properly, you don’t need us duplicating that.

Frequently asked

Straight answers to fair questions